Cressington Court Care Home

Cressington Court Care Home provides personal care to 43 people, with capacity for up to 53. The service supports people living with dementia and physical disabilities in a domestic-style property spread across two floors. During inspection, significant concerns were identified across several areas of operation. Risk management was ineffective in places, with care plans not consistently updated following professional reviews or changes to people's needs. Advice from professionals was not always implemented, and care plan reviews lacked consistency. Medicine management presented serious safety issues, including a high volume of medication errors and unsafe administration of covert medications that did not follow the established care plan. Governance arrangements proved inadequate, with gaps in record-keeping and auditing processes that were not effective in identifying or addressing these problems.