Broughton House Residential Home

Broughton House Residential Home provides accommodation and personal care for up to 30 people. The CQC rated the service as requires improvement overall, having found breaches relating to safe care and treatment and good governance.

Inspectors found unclean equipment and unlabelled food items, along with disrepair to flooring and outdoor areas that posed safety risks, and providers lacked oversight of these issues. However, people were treated with kindness, staff understood their needs well, and medicines were managed safely. Families described staff as approachable and caring, and felt the home was well run despite the shortfalls identified.