Coopers Mill

Mill Road, Walpole Highway, Wisbech, Cambridgeshire, PE14 7QJ

01945880020

Care Type

Residential Care

Inspection date

26 September 2019

Provider

Coopers Mill Limited

Beds

20 beds

Rating history

Requires ImprovementJan 2016
GoodNov 2016
GoodNov 2019

Improved from Requires Improvement to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Coopers Mill Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Coopers Mill

Coopers Mill is a residential care home in Norfolk, providing accommodation and support for people with learning disabilities. The full CQC findings are set out below.

Coopers Mill is a residential care home supporting 20 people living with learning disabilities. The home comprises three distinct areas: a main house with eight individual rooms, a bungalow accommodating four people, and four two-bedroom flats each housing two residents, allowing up to 20 people to live there.

The service supports people in living full and meaningful lives with control over their day-to-day activities. Staff work to help residents achieve the best possible outcomes and maintain independence within the community.

Source: CQC inspection report, 22 November 2019

Specialist Care

Learning disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · PE14 7QJ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 November 2019. Latest inspection date recorded: 26 September 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Coopers Mill's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Coopers Mill, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Coopers Mill, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Coopers Mill's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees