Consort House Nursing Home

35 Consort Close, Torr Lane, Plymouth, Devon, PL3 5TX

01752789861

Care Type

Nursing Care

Inspection date

5 November 2019

Provider

Xcel Care Homes Ltd

Beds

60 beds

About Consort House Nursing Home

Consort House Nursing Home is a nursing home in Plymouth, providing care for older people with a range of nursing and support needs. Further details from the Care Quality Commission's most recent inspection are set out below.

Consort House Nursing Home accommodates up to 58 older people requiring nursing care, personal care, or residential support. The service supports people with nursing needs, physical disabilities, mental health issues and dementia. It operates across three floors with lift access and features en-suite bedrooms and an outdoor garden area.

The service demonstrates a strong person-centred culture with staff motivated by the provider's values of compassion. People are at the heart of the service, with all staff committed to delivering high-quality care tailored to individual needs.

Source: CQC inspection report, 14 December 2019

Specialist Care

DementiaOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · PL3 5TX

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 14 December 2019. Latest inspection date recorded: 5 November 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Consort House Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Consort House Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Consort House Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Consort House Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees