Clarence House & The Granary

53 West Street, Horncastle, Lincolnshire, LN9 5JE

01507524466

Care Type

Residential Care

Inspection date

28 April 2021

Provider

Prime Life Limited

Beds

21 beds

Rating history

Requires ImprovementMay 2016
GoodMay 2017
GoodJan 2020
Requires ImprovementJul 2021

Rating dropped from Good to Requires Improvement in 2021. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Prime Life Limited, which runs 55 care homes in England: 43 rated Good, 9 Requires Improvement, 1 Inadequate and 2 not yet rated.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Clarence House & The Granary

Clarence House & The Granary is a friendly residential care home set in the Lincolnshire countryside, offering a calm and homely environment for those who call it home. The two houses share the same grounds, giving the home a warm, community feel that many families find reassuring when thinking about the right place for their loved one. The team here is committed to getting to know each resident as an individual, working to make everyday life as comfortable and meaningful as possible.

Clarence House & The Granary provides residential care for up to 21 people with learning disabilities across two houses on the same grounds. Clarence House accommodates up to 12 residents while The Granary accommodates up to nine. At inspection, 16 people were living at the home.

Quality monitoring systems were in place but had failed to identify some shortfalls discovered during the inspection. Analysis and follow-up of specific incidents had not been robustly documented. While staff demonstrated knowledge of how to manage risks related to people's care and support, care plans and risk management plans did not always reflect the knowledge staff possessed and applied in day-to-day practice.

Source: CQC inspection report, 28 July 2021

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 21 places — this is not a vacancy count
Registration checked: Registered · LN9 5JE

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 28 July 2021. Latest inspection date recorded: 28 April 2021.

Safe: Requires improvement
EffectivePublished 24 January 2020: Good
CaringPublished 24 January 2020: Good
ResponsivePublished 24 January 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Clarence House & The Granary's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Clarence House & The Granary, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Clarence House & The Granary, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Clarence House & The Granary's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees