Chestnut Lodge

Shakespeare Court provides personal and nursing care across four units, with two occupied at the time of inspection housing 30 residents out of a maximum capacity of 80. The service maintains high standards of cleanliness with robust cleaning schedules including high touch point areas. Staff have received appropriate infection prevention and control training, including correct use of personal protective equipment, which inspectors observed being worn properly throughout the home.

The registered manager has established strong visiting procedures with COVID-19 passport checks for visiting professionals, while facilitating regular onsite visits and remote video calls for residents during the pandemic. The service demonstrates effective risk management, with appropriate isolation and separation procedures in place to manage potential outbreaks among residents.