Chestnut House

141 Acklam Road, Thornaby, Stockton-on-tees, TS17 7JT

01642670581

Care Type

Residential Care

Inspection date

6 January 2020

Provider

Royal Mencap Society

Beds

6 beds

About Chestnut House

Chestnut House is a residential care home in Stockton-on-Tees, providing accommodation and personal care for people with physical disabilities, learning disabilities or autism. Details of the Care Quality Commission's most recent findings are set out below.

Chestnut House provides accommodation and personal care for up to six people with physical disabilities, learning disabilities or autism. All six spaces were occupied at inspection. The home is designed to enable residents to live as full a life as possible with control, choice and independence.

The home deliberately avoids any identifying features, cameras or signage outside, and staff do not wear uniforms when moving around the community.

Residents, relatives and professionals reported that people felt very safe at the home. One relative praised the detailed attention staff gave to their loved one's care. Risk assessments are in place to help staff keep people safe whilst supporting residents to be as independent as possible.

Staff provide planned and coordinated person-centred support that is appropriate and inclusive for each individual.

Source: CQC inspection report, 1 April 2020

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · TS17 7JT

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 April 2020. Latest inspection date recorded: 6 January 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Chestnut House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Chestnut House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Chestnut House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Chestnut House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees