England

Rated:GoodResidential

Windermere Grange Care Home

Windermere Road, Middlesbrough, Cleveland, TS5 5DH

01642815594

Care Type

Residential Care

Inspection date

18 January 2024

Provider

St. Martin's Care Limited

Beds

64 beds

Rating history

Requires ImprovementOct 2015
Requires ImprovementDec 2016
GoodFeb 2018
Requires ImprovementMar 2019
GoodFeb 2020
GoodFeb 2024

Improved from Requires Improvement to Good in 2020. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by St. Martin's Care Limited, which runs 6 care homes in England: 6 rated Good.

Average care home fees in the North East: £897 a week for residential care and £1,164 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Windermere Grange Care Home

Windermere Grange Care Home is a residential care home in Middlesbrough, providing accommodation for older people, some living with dementia, and for people with learning disabilities. Further detail on how the service performs against national standards is set out in the findings below.

Windermere Grange accommodates 62 residents across four units on two floors, providing care to older people (some with dementia) and people with learning disabilities. Care plans guide staff to deliver safe and responsive care, with risks assessed and mitigated appropriately. However, care plans for older people who may display distressed behaviours lacked sufficient detail about what specific behaviours might occur and how staff should respond to them.

Source: CQC inspection report, 24 February 2024

Specialist Care

DementiaLearning disabilitiesOlder people

Facilities & Amenities

Garden

Photographs of the home

Practical details from the provider

Bedrooms have en-suite facilities, with some Juliet balconies overlooking the gardens; lifts serve all floors.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 64 places — this is not a vacancy count
Registration checked: Registered · TS5 5DH

Registered care categories

Caring for adults over 65 yrs; Dementia; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 February 2024. Latest inspection date recorded: 18 January 2024.

Safe: Good
EffectivePublished 25 February 2020: Good
CaringPublished 25 February 2020: Good
Responsive: Requires improvement
Well-led: Good

Questions prompted by these ratings

Responsive: How are care plans, activities and complaints adapted to each resident?

These are questions for your visit, not a claim about conditions today.

Read Windermere Grange Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Windermere Grange Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Windermere Grange Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Windermere Grange Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees