England

Charlotte HouseWirral

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodNursing

Charlotte House

Church Road, Bebington, Wirral, Merseyside, CH63 3DZ

01516431271

Care Type

Nursing Care

Inspection date

21 February 2023

Provider

Lovett Care Limited

Beds

103 beds

How this home compares nearby

Of 56 care homes for older people within 5 miles, none are rated higher by CQC, 33 are the same and 23 are lower.

24 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementApr 2017
GoodJun 2018
Requires ImprovementMay 2022
GoodApr 2023

Improved from Requires Improvement to Good in 2023. CQC has rated this home 4 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Lovett Care Limited, which runs 8 care homes in England: 5 rated Good, 1 Requires Improvement and 2 not yet rated.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Charlotte House

Charlotte House is a nursing home in Wirral, providing nursing and personal care to older adults. Further details from the CQC's most recent inspection are set out below.

Charlotte House provides nursing and personal care to 64 residents aged 65 and over across two floors, with capacity for up to 73 people. The home has made improvements since the last inspection, with risks to residents identified and managed effectively. Medicines are administered safely, and infection control measures are in place to prevent cross-infection.

Staff wear appropriate personal protective equipment and maintain cleanliness throughout the home.

Residents report feeling safe and receive support from kind, caring staff who treat them with dignity and respect as individuals. The provider has robust recruitment systems to ensure staff are safely recruited, and staff demonstrate good knowledge of safeguarding systems to protect people from abuse.

Source: CQC inspection report, 4 April 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 103 places — this is not a vacancy count
Registration checked: Registered · CH63 3DZ

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 4 April 2023. Latest inspection date recorded: 21 February 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Charlotte House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Charlotte House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Charlotte House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Charlotte House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees