England

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Catherine House Care HomeSomerset

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Rated:Requires ImprovementNursing

Catherine House Care Home

Cork Street, Frome, Somerset, BA11 1BL

01373451455

Care Type

Nursing Care

Inspection date

25 May 2023

Provider

Catherine House Limited

Beds

67 beds

How this home compares nearby

Of 6 care homes for older people within 5 miles, 6 are rated higher by CQC, none are the same and none are lower.

2 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMar 2015
GoodJul 2015
GoodMar 2017
Requires ImprovementDec 2019
GoodOct 2020
Requires ImprovementAug 2023

Rating dropped from Good to Requires Improvement in 2023. CQC has rated this home 6 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Catherine House Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Catherine House Care Home

Catherine House Care Home brings professional nursing care to the Somerset town of Frome, offering families a local option when the time comes to explore residential support for a loved one. The home aims to provide a comfortable environment where older residents can feel looked after and at ease. For families beginning this journey, having a care home within the Somerset community can make regular visits and staying connected that little bit easier.

Catherine House Care Home is located in Frome, North Somerset, in a detached four-storey building. It provides accommodation, nursing, and personal care for up to 67 older people, including those living with dementia. At inspection, 51 residents were living at the home.

Inspectors found that people were not always protected from the risk of harm. The provider's systems to audit the quality of the service were not robust or sufficient to alert them to concerns and issues within the home.

Source: CQC inspection report, 3 August 2023

Specialist Care

DementiaMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 67 places — this is not a vacancy count
Registration checked: Registered · BA11 1BL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 3 August 2023. Latest inspection date recorded: 25 May 2023.

Safe: Requires improvement
Effective: Requires improvement
Caring: Requires improvement
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Catherine House Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Catherine House Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Catherine House Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Catherine House Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees