CareTech Community Services Limited - 68 West Park Road

68 West Park Road, Smethwick, Birmingham, West Midlands, B67 7JH

01215651632

Care Type

Residential Care

Inspection date

15 March 2023

Provider

CareTech Community Services Limited

Beds

14 beds

About CareTech Community Services Limited - 68 West Park Road

CareTech Community Services Limited - 68 West Park Road is a residential care home based in Sandwell, offering a place where individuals are genuinely valued and supported in their everyday lives. The team here works hard to create a stable, comfortable environment where residents can feel at home and families can feel confident their loved ones are in good hands. It is the kind of place where staff get to know each person as an individual, building real relationships built on trust and respect.

The home provides personal and nursing care for up to 14 people with learning disabilities and autism, currently supporting 13 residents. Each person has their own flat with a living room, bedroom, and bathroom, with all but one having their own kitchen. Residents also have access to shared facilities including a lounge, kitchen, and garden.

Source: CQC inspection report, 20 June 2023

Specialist Care

Learning disabilitiesMental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 14 places — this is not a vacancy count
Registration checked: Registered · B67 7JH

Registered care categories

Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 20 June 2023. Latest inspection date recorded: 15 March 2023.

Safe: Requires improvement
EffectivePublished 27 March 2020: Good
CaringPublished 27 March 2020: Good
ResponsivePublished 27 March 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read CareTech Community Services Limited - 68 West Park Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting CareTech Community Services Limited - 68 West Park Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit CareTech Community Services Limited - 68 West Park Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund CareTech Community Services Limited - 68 West Park Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees