Camberley Heights Care Home

Pembroke Broadway, Camberley, Surrey, GU15 3XD

01276406600

Care Type

Nursing Care

Inspection date

9 November 2022

Provider

Redwood Tower UK Opco 2 Limited & Willowbrook Healthcare Limited

Beds

100 beds

About Camberley Heights Care Home

Camberley Heights Care Home is a nursing home in Surrey. Details of the Care Quality Commission's most recent findings on the service are set out below.

Pembroke House provides personal and nursing care to up to 100 people across five floors. The third floor, called The Lodge, specializes in dementia care, while other areas support people requiring assisted living, including those who maintain largely independent lifestyles. At inspection, 58 people were resident at the home.

People feel safe living at Pembroke House and staff demonstrate awareness of how to identify and report concerns about people's care. Risks to residents' safety and well-being are identified and appropriate measures are implemented to reduce them.

Source: CQC inspection report, 16 December 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 100 places — this is not a vacancy count
Registration checked: Registered · GU15 3XD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 16 December 2022. Latest inspection date recorded: 9 November 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Camberley Heights Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Camberley Heights Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Camberley Heights Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Camberley Heights Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees