Burrows House

12 Derwent Road, Penge, London, SE20 8SW

02087782625

Care Type

Residential Care

Inspection date

23 October 2020

Provider

GCH (North London) Ltd

Beds

54 beds

About Burrows House

Burrows House is a residential care home in Bromley. Details of the most recent CQC findings are set out below.

The service has implemented effective systems to manage infection control. Visitor temperatures are checked on arrival, and they complete a screening questionnaire before entering. Staff wear appropriate personal protective equipment and maintain government-recommended social distancing protocols throughout the facility.

The service has been effectively zoned to separate the designated COVID-19 discharge area, complete with separate entrances and exits to prevent cross-contamination. A separate outdoor area has been created to allow people in the designated setting safe access to fresh air.

Source: CQC inspection report, 30 October 2020

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 54 places — this is not a vacancy count
Registration checked: Registered · SE20 8SW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 August 2018. Latest inspection date recorded: 23 October 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Burrows House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Burrows House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Burrows House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Burrows House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees