England

Bryony LodgeHampshire

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Bryony Lodge

19 St Marys Road, Hayling Island, Hampshire, PO11 9BY

02392460358

Care Type

Residential Care

Assessment date

24 March 2025

Provider

Jiva Healthcare Hampshire Limited

Beds

9 beds

Rating history

GoodOct 2018
Requires ImprovementApr 2025

Rating dropped from Good to Requires Improvement in 2025.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Jiva Healthcare Hampshire Limited runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Bryony Lodge

Bryony Lodge is a residential care home in Hampshire, supporting people with a learning disability and autistic people. Details of the most recent CQC findings are set out below.

Bryony Lodge is a residential care home supporting people with a learning disability and autistic people, with capacity for eight residents. The CQC rated the service Requires Improvement overall, following concerns about people's care. Inspectors found continued shortfalls in fire safety, infection control and medicines management, and said governance had not ensured problems were promptly addressed, though a new manager had begun making changes.

Staff were found to be kind and respectful, and people were supported by those who knew them well. Some relatives said communication with the new manager could improve, and inspectors felt people would benefit from more meaningful activities, though plans to address this were underway.

Source: CQC assessment, 29 April 2025

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · PO11 9BY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 29 April 2025. Assessment date recorded: 24 March 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 29 April 2025. References to “we” mean CQC. It describes findings at that time.

We carried out this assessment 25 March 2025 to 4 April 2025. The service is a residential care home providing support to people with a learning disability and autistic people. There were 8 people living in the home at the time of our inspection.We inspected this service due to receiving information of concern relating to people’s care. We inspected 26 quality statements.
The provider was previously in breach of the legal regulations in relation to person centred care, staffing, safe care and treatment and good governance. Some improvements were found at this assessment and the provider was no longer in breach of regulations in relation to person centred care and staffing.
However, we identified continued breaches of the legal regulations in relation to safe care and good governance. We found shortfalls in to fire safety, infection, prevention and control and medicines management. The provider had identified most of the concerns we found but had not taken prompt remedial action to ensure people’s safety. A new manager was in post and the provider started taking action during our inspection to make improvements.
People’s needs were assessed and reviewed. People were supported to have choice and control in some areas and could give feedback on their care. Staff were trained to raise and respond to safeguarding concerns. People were supported by staff who knew them well and treated them with kindness and respect.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence, and good access to local communities that most people take for granted. We found people did not always receive care and support in accordance with the principles of this guidance.
In instances where CQC have decided to take civil enforcement action against a provider, we will publish this information on our website after any representations have been concluded.
We have asked the provider for an action plan in response to the concerns relating to fire safety, infection prevention and control, and medicines management found at this assessment.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Bryony Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bryony Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Bryony Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Bryony Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees