Orchard Close Care Home

28 Westfield Avenue, Hayling Island, Hampshire, PO11 9AG

02392468313

Care Type

Residential Care

Inspection date

9 January 2020

Provider

Hampshire County Council

Beds

10 beds

Rating history

GoodJan 2017
GoodApr 2020

Rated Good at every inspection since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Hampshire County Council, which runs 19 care homes in England: 18 rated Good and 1 Requires Improvement.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Orchard Close Care Home

Orchard Close Care Home is a residential care home in Hampshire offering short term respite care for adults with learning disabilities. Details of the most recent CQC inspection are set out below.

Orchard Close provides short term respite care for adults with learning disabilities, accommodating up to 15 people. During inspection, two people were resident at the home. The service supports people to live meaningful lives with control, choice, and independence through person-centred support that is planned and coordinated to meet individual needs.

Staff supported people in a kind and caring way, creating a friendly atmosphere throughout the home. Both people using the service and their families spoke positively about the management and staff, and were actively involved in making decisions about their care and support. Systems were in place to protect people from harm, including proper management of medicines.

Source: CQC inspection report, 18 April 2020

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · PO11 9AG

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 April 2020. Latest inspection date recorded: 9 January 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Orchard Close Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Orchard Close Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Orchard Close Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Orchard Close Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees