Oak Farm

The following is CQC's published account of its assessment, published 11 February 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 9 July 2024 to 29 July 2024. Oak Farm is a care home providing accommodation and personal and nursing care to people with acquired brain and spinal injuries. Some people are permanent residents and others stay at Oak Farm for a period of rehabilitation. We carried out this assessment following the receipt of some information alleging poor pressure care and concerns about staffing. We undertook 3 unannounced onsite visits, one of which was in the evening. We received feedback from five health and social care professionals who work closely with the service and from the local authority quality monitoring team. Feedback was mostly positive but two professionals gave very negative feedback expressing concerns about a regimented culture which did not always enable people to develop and fulfill their potential. We found some evidence to support this but also evidence of some very good practice. The service, which supported 28 people at the time of our assessment, was rated Good overall at our last inspection, which was carried out under our previous methodology. The rating has reduced to Requires Improvement. We found a mixture of both good and poor practice during this assessment and identified 2 breaches of regulation relating to safe medicines management and safeguarding which placed people at potential risk of harm.