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BronteDevon

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Rated:Requires ImprovementResidential

Bronte

Lower Lane, Ebford, Exeter, Devon, EX3 0QT
01392879350
Care Type

Residential Care

Assessment date

11 December 2023

Provider

Mr T & Mrs C Murphy

Beds

20 beds

How this home compares nearby

Of 29 care homes for older people within 5 miles, 27 are rated higher by CQC, 2 are the same and none are lower.

3 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. InadequateOct 2015
  2. InadequateApr 2016
  3. Requires ImprovementJul 2016
  4. GoodSept 2017
  5. Requires ImprovementApr 2020
  6. Requires ImprovementSept 2021
  7. Requires ImprovementMay 2024

Rating dropped from Good to Requires Improvement in 2020. CQC has rated this home 7 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mr T & Mrs C Murphy runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Bronte

Bronte is a residential care home in Devon, providing personal care and support for older people. Details of the most recent CQC inspection are set out below.

Bronte is a residential care home providing personal care and support to older people. The CQC rates the service as Requires Improvement overall. Inspectors found previous breaches relating to safe care, staff recruitment and governance had been resolved, with clear improvements in these areas since the last inspection.

People told inspectors they felt safe and were well supported by kind, caring staff. Risks were identified and managed appropriately, staffing levels were sufficient, and health and safety checks were carried out regularly. The rating remains Requires Improvement until further quality statements in effective and well-led areas are fully assessed.

Source: CQC assessment, 7 May 2024

Specialist Care

Older peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
20 places — this is not a vacancy count
Registration checked
Registered · EX3 0QT

Registered care categories

Caring for adults over 65 yrs; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 7 May 2024. Assessment date recorded: 11 December 2023.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 7 May 2024. References to “we” mean CQC. It describes findings at that time.

Bronte is a residential care home. The assessment was completed between 9 January 2024 and 22 March 2024. A site visit to gather peoples’ experiences and observe care practices was carried out on 6 March 2024. At our last inspection we found three breaches of regulation. These were in relation to regulation 12 (safe care and treatment); regulation 19 (fit and proper persons employed) and regulation 17 (good governance). At this assessment enough improvement had been made and the provider was no longer in breach of regulation. Also, at our last inspection we recommended that the provider ensure that all staff complete safeguarding training and staff who administer medicines complete the appropriate training and have their competency assessed and recorded. At this assessment we found the provider had acted on these recommendations and improvements had been made. Although we found good practice at this assessment, until we have assessed more quality statements in effective and well-led the rating for this service remains the same.

Safe
Good
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Questions prompted by these ratings

  • Effective: How are staff training, nutrition and health outcomes checked now?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Bronte's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bronte, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Bronte, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Bronte's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Lower Lane, Ebford, Exeter, Devon, EX3 0QT

CQC Logo

Bronte

CQC overall rating

Requires Improvement

Assessment date: 11 December 2023

View full inspection report
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