Westgate House Care Centre

Tower Road, Ware, Hertfordshire, SG12 7LP

01920426100

Care Type

Nursing Care

Inspection date

8 February 2022

Provider

Westgate Healthcare Limited

Beds

109 beds

About Westgate House Care Centre

Westgate House Care Centre is a nursing home in Hertfordshire, providing care across three floors for people with a range of needs, including those living with dementia. Further details of its most recent CQC inspection appear below.

Westgate House Care Centre accommodates up to 109 people, some living with dementia, across three floors. At the time of inspection, 95 people were residing at the service. The home had implemented robust systems to ensure visitors entered safely and reduce infection risk.

Relatives and friends received awareness sessions on how to test for infection and correctly use personal protective equipment. The admission process ensured people and their relatives were fully informed when moving to the home.

Source: CQC inspection report, 17 February 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Photographs of the home

Practical details from the provider

Facilities include a cinema, cafe, traditional pub, hair and nail salon and a central courtyard garden.
The home also lists a rehabilitation gym, therapy room and reminiscence sensory room.

Published on the provider's website, checked 2 October 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 109 places — this is not a vacancy count
Registration checked: Registered · SG12 7LP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 January 2020. Latest inspection date recorded: 8 February 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Outstanding

Read Westgate House Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westgate House Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Westgate House Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Westgate House Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees