Bridge House Residential Home

Bridge House Residential Home provides accommodation and personal care for up to 30 people, with 21 people living there at the time of the assessment. The CQC found the service remained in breach of regulations covering staffing, the environment and governance, with several improvements from a previous inspection still not completed. There had been no registered manager since May 2023, though a new manager had recently been appointed.

Inspectors found staff were kind, respectful and knew people well, and care was delivered patiently. However, activities were lacking, oversight of risk needed strengthening, and the environment required further work to become more dementia-friendly. Staff morale was said to be improving, but consistent leadership was still needed.