Bonsall View

Arboretum House, Morleston Street, Derby, DE23 8FL

07812300075

Care Type

Residential Care

Inspection date

21 November 2023

Provider

Derby City Council

Beds

7 beds

Rating history

GoodSept 2015
GoodNov 2017
GoodJan 2024

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Derby City Council runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Bonsall View

Bonsall View is a residential care home in Derby, offering personal care and short break support for people with a learning disability and autistic people. The findings below set out what the CQC found on its most recent inspection.

Bonsall View is a care home providing personal care to two people at the time of inspection, with capacity to offer short break support to up to seven people. The service supports people with a learning disability and autistic people, focusing on ensuring they receive respect, equality, dignity, choices and independence alongside good access to local communities. Staff work to guarantee that the people they care for can make their own decisions and maintain connections with their communities.

Source: CQC inspection report, 18 January 2024

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · DE23 8FL

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 January 2024. Latest inspection date recorded: 21 November 2023.

Safe: Good
EffectivePublished 8 November 2017: Good
CaringPublished 8 November 2017: Good
ResponsivePublished 8 November 2017: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Bonsall View's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bonsall View, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Bonsall View, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Bonsall View's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees