Aspen House Limited

33 Carlton Road, Littleover, Derby, Derbyshire, DE23 6HB

01332342541

Care Type

Residential Care

Inspection date

14 November 2023

Provider

Aspen House Limited

Beds

22 beds

About Aspen House Limited

Aspen House Limited is a residential care home based in Derby, offering a familiar and homely environment for older and younger adults. The team at Aspen House understands how significant this decision can be for families, and they aim to provide a setting where residents can feel comfortable and settled. Derby itself is a welcoming city with a strong sense of community, and Aspen House sits within easy reach for family members looking to stay closely connected with their loved ones.

Aspen House provides personal care to up to 22 older and younger adults, some of whom also receive mental health support. At the time of inspection, 22 people were using the service, with two temporarily admitted to hospital.

Inspectors found concerns with safeguarding systems, which had not always been operated effectively and referrals had not always been made when required. Medicines management was not consistently safe, and while risk assessments were in place, not all reflected people's current risks. The principles of the Mental Capacity Act had not always been applied to care decisions.

Although managers and staff had received training, this had not always been put into practice. The provider's governance systems to assess, monitor and improve risks required strengthening.

Source: CQC inspection report, 3 January 2024

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 22 places — this is not a vacancy count
Registration checked: Registered · DE23 6HB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 3 January 2024. Latest inspection date recorded: 14 November 2023.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 21 December 2018: Good
ResponsivePublished 21 December 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Aspen House Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Aspen House Limited, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Aspen House Limited, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Aspen House Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees