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Bishops Gate
Residential Care
15 December 2022
New Directions (Hastings) Limited
8 beds
Rating history
- Feb 2016
- Sept 2016
- Sept 2017
- Jan 2023
Improved from Requires Improvement to Good in 2017. CQC has rated this home 4 times since 2016.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by New Directions (Hastings) Limited, which runs 2 care homes in England: 2 rated Good.
Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Bishops Gate
Bishops Gate is a residential care home in East Sussex, providing support for adults with learning disabilities. The full CQC findings are set out below.
Bishops Gate is a residential care home providing support for up to eight adults with learning disabilities, with a particular focus on people with Prader-Willi Syndrome. Residents require high levels of support to manage risk and remain safe, though they are independent in many areas of daily life. The service operates from one adapted residential building.
Staff support residents to have maximum choice, control and independence in their daily lives, focusing on their strengths and abilities to enable fulfilling and meaningful experiences. One resident commented, "There are good choices, it's just great living here. " The home connects residents with specialist health and social care support in the community and supports decision-making following best practice, ensuring care is delivered in the least restrictive way possible while protecting residents' interests.
Staff provide kind and compassionate care to all residents.
Source: CQC inspection report, 17 January 2023
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 8 places — this is not a vacancy count
- Registration checked
- Registered · TN38 0TZ
Registered care categories
Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Rating report published 17 January 2023. Latest inspection date recorded: 15 December 2022.
- Safe
- EffectivePublished 19 September 2017
- CaringPublished 19 September 2017
- ResponsivePublished 19 September 2017
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Bishops Gate, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Bishops Gate, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Bishops Gate's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
58 Springfield Road, St Leonards-on-Sea, East Sussex, TN38 0TZ
Bishops Gate
CQC overall rating
Inspection date: 15 December 2022
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