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Bishops Way
Residential Care
4 December 2019
New Directions (St. Leonards On Sea) Limited
4 beds
Rating history
- Mar 2016
- Apr 2017
- Jan 2020
Improved from Requires Improvement to Good in 2017.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
This is the only care home New Directions (St. Leonards On Sea) Limited runs in England.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Bishops Way
Bishops Way is a residential care home in East Sussex, providing personal care and accommodation for adults with learning disabilities. Further detail on the service, including the latest CQC findings, is set out below.
Bishops Way is a residential care home in Saint Leonards providing accommodation and personal care for up to four adults with learning disabilities, specializing in support for people with Prader Willi Syndrome. The semi-detached house spans two floors with individual bedrooms and bathrooms for residents, plus shared communal areas and a garden. At the time of inspection, three people were living at the service.
The home focuses on enabling residents to live as full a life as possible, promoting choice, control and independence. Support prioritizes helping people gain new skills and become more independent, with opportunities for inclusion integrated throughout their daily lives.
Source: CQC inspection report, 17 January 2020
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 4 places — this is not a vacancy count
- Registration checked
- Registered · TN37 6JQ
Registered care categories
Caring for adults under 65 yrs; Eating disorders; Learning disabilities; Mental health conditions.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Rating report published 17 January 2020. Latest inspection date recorded: 4 December 2019.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Bishops Way, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Bishops Way, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Bishops Way's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
36 St Peters Road, St Leonards On Sea, East Sussex, TN37 6JQ

Bishops Way
CQC overall rating
Inspection date: 4 December 2019
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