Birchwood House

27-29 Cateswell Road, Hall Green, Birmingham, West Midlands, B28 8NB

01217771347

Care Type

Residential Care

Inspection date

16 September 2021

Provider

Accomplish Group Limited

Beds

8 beds

About Birchwood House

Birchwood House is a residential care home in Birmingham, offering a small and homely environment where people can feel genuinely looked after. The team here understands how important it is for families to feel confident and at ease when choosing a place for their loved one, and that commitment to building trust runs through everything they do. Birmingham itself provides a welcoming backdrop, with all the conveniences of a well-connected city close at hand.

This residential care home supports up to eight people with mental health needs in one adapted building. At the time of inspection, five people were using the service. The home had recently experienced management changes and an unsettled period, prompting the provider to identify areas needing improvement.

While progress was evident on their improvement plan, further work was required to fully embed changes and address certain risks to people's safety. Staff demonstrated understanding of their safeguarding responsibilities, though the home had experienced several staff changes in recent months. Efforts were underway to establish a more stable staffing team, with some progress already evident in these recruitment and retention efforts.

Source: CQC inspection report, 4 November 2021

Specialist Care

Mental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · B28 8NB

Registered care categories

Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 4 November 2021. Latest inspection date recorded: 16 September 2021.

Safe: Requires improvement
EffectivePublished 22 January 2019: Good
CaringPublished 22 January 2019: Good
ResponsivePublished 22 January 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Birchwood House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Birchwood House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Birchwood House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Birchwood House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees