Bethany House Care Home

Bethany House is a care home with nursing accommodating up to 15 people with complex health needs and physical disabilities across two floors. The service features large communal areas and a hydrotherapy pool currently unavailable due to COVID-19, though plans exist to reopen it in the future.

Residents reported feeling happy and safe at the home. However, some relatives expressed concerns about safety, feeling staff lacked sufficient knowledge of their loved ones' needs. The manager was developing more detailed guidance to help staff better manage risk and provide appropriate care tailored to individual residents' requirements.