Residential Care
21 March 2017
Avenues South East
4 beds
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Avenues South East provides residential care and support for four people with learning disabilities, autism and limited verbal communication. The service maintains a Good rating across all domains.
People are kept safe through appropriate protections against potential hazards. Staff demonstrate attentiveness to residents' wellbeing and dignity, supporting them with their personal care needs and encouraging meaningful engagement in community activities. The home values each resident's individuality and works to understand their specific communication needs and preferences.
Residents and their families speak positively of the care provided, with families noting that their loved ones are happy and settled at the home. Staff foster positive relationships with residents and work collaboratively with external professionals to ensure comprehensive, person-centered support.
Source: CQC inspection report, 21 March 2017
320 Hempstead Road, Gillingham, Kent, ME7 3QH
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