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Aston HouseEast Sussex

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Rated:GoodResidential

Aston House

14 Lewes Road, Eastbourne, East Sussex, BN21 2BT
01323638855
Care Type

Residential Care

Assessment date

8 January 2024

Provider

Gemstone Properties Limited

Beds

15 beds

How this home compares nearby

Of 49 care homes for older people within 5 miles, 1 is rated higher by CQC, 42 are the same and 6 are lower.

15 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodOct 2018
  2. GoodDec 2021
  3. GoodMar 2024

Rated Good at every inspection since 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Gemstone Properties Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Aston House

Aston House is a residential care home in East Sussex, providing personal care for people with mental health needs. The findings below set out what CQC inspectors observed on their most recent visit.

Aston House is a residential care home providing personal care for people with mental health needs. The CQC rates the service as Good overall. Inspectors looked into concerns around staffing, infection control and medicines, and found no evidence that people were at risk of harm.

Staffing levels were sufficient, the home was clean, and medicines were managed safely.

People told inspectors they felt safe, well cared for and involved in decisions about their care. Relatives were confident that any concerns would be dealt with promptly. One person described staff as friendly and attentive, saying they could not do enough to help.

Source: CQC assessment, 7 March 2024

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
15 places — this is not a vacancy count
Registration checked
Registered · BN21 2BT

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 7 March 2024. Assessment date recorded: 8 January 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 7 March 2024. References to “we” mean CQC. It describes findings at that time.

Aston House is a residential care home which provides personal care for people with mental health care needs. We completed our on-site assessment visit on 23 January 2024, off site activity began on 17 January 2024. We looked at 3 quality statements following concerns that we had received; Safe and effective staffing; Infection prevention and control; and Medicine optimisation. We found no evidence during this assessment that people were at risk of harm from the concerns raised. The service provided safe and effective care to people. Staffing levels were sufficient to support people appropriately. The home was clean and tidy, and medicines were administered in a safe way.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Aston House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Aston House, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Aston House, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Aston House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

14 Lewes Road, Eastbourne, East Sussex, BN21 2BT

CQC Logo

Aston House

CQC overall rating

Good

Assessment date: 8 January 2024

View full inspection report
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