Ashton Court Care Home

376 West Road, Newcastle Upon Tyne, Tyne And Wear, NE4 9RJ

01912744902

Care Type

Nursing Care

Inspection date

6 October 2022

Provider

Solehawk Limited

Beds

42 beds

About Ashton Court Care Home

Ashton Court Care Home is a nursing home in Newcastle upon Tyne, providing nursing and personal care for older adults, including people living with dementia. Further details on the service are set out in the CQC findings below.

This residential care home provides nursing and personal care for up to 42 people, predominantly older adults with some living with dementia, across four purpose-built floors. At inspection, 40 people were using the service.

People and their relatives reported feeling safe and valued the care they received. Residents praised staff competence in supporting their needs, while relatives shared positive examples of how staff had helped improve their loved ones' lives since admission. Staff were safely recruited and completed induction training, followed by ongoing professional development.

The provider monitored training completion and supported staff through regular supervisions and team meetings.

Source: CQC inspection report, 26 January 2023

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 42 places — this is not a vacancy count
Registration checked: Registered · NE4 9RJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 January 2023. Latest inspection date recorded: 6 October 2022.

Safe: Good
Effective: Good
CaringPublished 24 October 2019: Good
ResponsivePublished 24 October 2019: Good
Well-led: Good

Read Ashton Court Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ashton Court Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ashton Court Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ashton Court Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees