St Catherine's Care Home

St Cuthberts House, West Road, Newcastle Upon Tyne, Tyne and Wear, NE15 7PY

01912452400

Care Type

Nursing Care

Inspection date

16 December 2019

Provider

St Cuthbert's Care

Beds

47 beds

About St Catherine's Care Home

St Catherine's Care Home is a nursing home in Newcastle upon Tyne, providing nursing and personal care for older people, most of whom are living with dementia. Further detail on the service is set out in the CQC findings below.

St Catherine's Care Home provides nursing and personal care for up to 47 older people, the majority living with dementia. At inspection, 44 people were using the service in the purpose-built, single-floor building. Residents felt safe, well looked after and loved, describing the home as a place they could call 'home' where they felt comfortable.

Staff responded to people's individualities with a passionate and creative approach, supporting them to play a full role in the running of the service and enabling their independence. People's religious beliefs were respected and celebrated.

The atmosphere throughout the home was relaxed, affectionate and highly respectful. All staff demonstrated understanding of person-centred care, meeting individual needs, wants and wishes. Staff were well trained, skilled and knowledgeable, receiving appropriate support and encouragement to ensure they found time for one-to-one conversations with residents.

Source: CQC inspection report, 3 March 2020

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesSensory impairments

Facilities & Amenities

ChapelDining RoomGardenPets Allowed

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 47 places — this is not a vacancy count
Registration checked: Registered · NE15 7PY

Registered care categories

Caring for adults over 65 yrs; Dementia; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 March 2020. Latest inspection date recorded: 16 December 2019.

Safe: Good
Effective: Good
Caring: Outstanding
Responsive: Good
Well-led: Good

Read St Catherine's Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Catherine's Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Catherine's Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Catherine's Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees