Ashleigh Manor Residential Care Home

Ashleigh Manor Residential Care Home provides care and support for up to 65 older people, including some living with dementia or physical frailty. The CQC rated the home inadequate and it remains in special measures, following a check on whether earlier warning notices had been met. Inspectors found seven breaches of legal requirements, covering safeguarding, safe care, consent, staffing, dignity and governance.

Some improvements had been made to medicines recording and the environment, and leadership presence had increased, but these gains were not embedded. Risks around falls, skin care, nutrition and medicines were inconsistently managed, care plans were often generic, and mental capacity assessments were not always properly followed. Families gave mixed feedback, praising kind staff while noting delays and inconsistent personal care.