The Long Brook Residential Home

79 Fore Street, Plympton, Plymouth, Devon, PL7 1NE

01752686688

Care Type

Residential Care

Inspection date

1 August 2022

Provider

Yelverton Care LLP

Beds

24 beds

About The Long Brook Residential Home

The Long Brook Residential Home is a residential care home in Plymouth, offering older people a place to call home in a city with a strong sense of community. Families looking for care in the area will find a setting that aims to provide comfort and belonging for its residents. If you are exploring care options in Plymouth, The Long Brook may be worth considering as part of your search.

The Long Brook Residential Home provides care and accommodation for up to 24 older people. Residents consistently reported being happy and well cared for by kind and compassionate staff. Relatives were complimentary about the standard of care and said they would recommend the service to others.

However, the service was not always operating in accordance with regulations and best practice guidance. Quality monitoring systems were either absent or not robust enough to identify concerns and shortfalls. Where risks had been identified, sufficient action was not always taken to mitigate them and keep people safe.

Medicines were not always managed or stored safely, and people were not consistently supported to have maximum choice and control of their lives in the least restrictive way possible. Safe recruitment procedures were not always followed.

Source: CQC inspection report, 18 October 2022

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 24 places — this is not a vacancy count
Registration checked: Registered · PL7 1NE

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 18 October 2022. Latest inspection date recorded: 1 August 2022.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Long Brook Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Long Brook Residential Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Long Brook Residential Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Long Brook Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees