Ashgrange House

9 De Roos Road, Eastbourne, East Sussex, BN21 2QA

01323734489

Care Type

Residential Care

Inspection date

6 May 2021

Provider

Alliance Home Care (Learning Disabilities) Limited

Beds

8 beds

About Ashgrange House

Ashgrange House is a residential care home in East Sussex, supporting people with learning disabilities and mental health needs. Details of the Care Quality Commission's most recent findings are set out below.

Ashgrange House provides residential care to up to eight people, with six residents living there at the time of inspection. The home supports people with learning disabilities and mental health needs. The home has recently undergone staffing and management changes following a difficult period during the COVID-19 pandemic.

Staff and relatives noted previous concerns about the home's culture, which the new management and staff team are actively addressing. Staff were observed wearing personal protective equipment correctly and following infection control procedures.

Source: CQC inspection report, 27 May 2021

Specialist Care

Learning disabilitiesMental healthOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · BN21 2QA

Registered care categories

Caring for adults over 65 yrs; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 27 May 2021. Latest inspection date recorded: 6 May 2021.

Safe: Good
EffectivePublished 24 October 2019: Good
CaringPublished 24 October 2019: Good
ResponsivePublished 24 October 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Ashgrange House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ashgrange House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Ashgrange House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Ashgrange House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees