4 Mill Road

4 Mill Road, Eastbourne, BN21 2LY

01323725825

Care Type

Residential Care

Inspection date

14 January 2022

Provider

Eastbourne & District Mencap Limited

Beds

10 beds

About 4 Mill Road

4 Mill Road is a residential care home in East Sussex, providing support for adults with learning disabilities and autism. Details of the most recent CQC inspection are set out below.

This residential home supports up to ten people with learning disabilities and autism, with nine residents living there at the time of inspection. During the COVID-19 pandemic, the home demonstrated thoughtful support for residents, enabling those able to self-isolate to do so in their rooms while arranging designated communal areas for those with greater needs, scheduled at different times to maintain safety. Staff organised creative in-house activities to keep residents engaged during lockdowns, including chair yoga sessions via Zoom, quizzes, art and craft projects, themed weeks, and competitions like come dine with me events.

Source: CQC inspection report, 27 January 2022

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · BN21 2LY

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 24 July 2018. Latest inspection date recorded: 14 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read 4 Mill Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 4 Mill Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 4 Mill Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 4 Mill Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees