Ashford Lodge

Bagham Cross, Chilham, Canterbury, Kent, CT4 8DU

01227731437

Care Type

Residential Care

Assessment date

9 February 2024

Provider

Achieve Together Limited

Beds

9 beds

About Ashford Lodge

Ashford Lodge is a residential care home in Kent, providing personal care to people with learning disabilities. The findings below set out what CQC inspectors observed on their most recent visit.

Ashford Lodge is a residential care home providing personal care to people with learning disabilities. Inspectors found people were supported by staff who knew them well and helped them take part in activities they enjoyed, with people appearing happy and content during the visit. Most relatives felt their loved ones were safe and supported to be as independent as possible, though feedback was not entirely consistent.

The CQC identified some shortfalls, including a breach of regulation, but the home's overall rating remains Good. Inspectors did not find their own observations supported the more negative views expressed by a small number of relatives.

Source: CQC assessment, 3 June 2024

Specialist Care

Learning disabilitiesPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · CT4 8DU

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 3 June 2024. Assessment date recorded: 9 February 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 3 June 2024. References to “we” mean CQC. It describes findings at that time.

Ashford Lodge is a residential care home providing personal care to people living with learning disabilities. We completed this assessment between 14 February 2024 and 1 March 2024, we visited the service on 14 February 2024, and we spoke to relatives remotely about their experiences of the service. We assessed 9 quality statements including Safeguarding, Involving people to manage risk, Safe and effective staffing, Assessing needs, Consent to care and treatment, Independence, choice and control, Equity in experiences and outcomes and Governance. We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence, and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. We identified shortfalls within the service and a breach of regulation was identified. The overall rating for the service remains Good.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Ashford Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ashford Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Ashford Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Ashford Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees