Ashbourne Lodge

Ashbourne Lodge is a residential care home providing personal and nursing care to 48 people, with capacity for up to 57. The service has implemented clear visiting protocols with robust infection control and prevention procedures, including guidance on personal protective equipment, COVID-19 testing, and health screening questionnaires for all visitors. Staff receive training in infection prevention and control and were observed wearing correct personal protective equipment throughout the inspection, with regular participation in testing.

The home supports people living with dementia through innovative approaches, such as encouraging those who use therapy dolls to wash them regularly as a way to reinforce hand hygiene. Accessible information about the pandemic has been created for residents and discussed at the service's book club. The premises are regularly cleaned throughout the day following structured cleaning schedules that include high touch areas.

Individualised care plans and risk assessments detail each person's choices about visitors and going out, with the service working closely with people and their visitors to meet preferences safely.