Arlington House

1 Arlington Gardens, Ilford, Essex, IG1 3HH

02085184564

Care Type

Residential Care

Inspection date

16 October 2023

Provider

Saffron Care Homes Ltd

Beds

6 beds

Rating history

GoodMay 2016
GoodOct 2017
Requires ImprovementDec 2023

Rating dropped from Good to Requires Improvement in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Saffron Care Homes Ltd runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Arlington House

Arlington House is a residential care home in Redbridge, offering a friendly and familiar base for those who call it home. The team there takes a genuinely personal approach to care, getting to know each resident as an individual rather than simply meeting their day-to-day needs. For families exploring their options in the area, it can be reassuring to find a smaller home where residents are known by name and treated with real warmth.

Arlington House provides accommodation and personal care for up to 6 people with learning disabilities and those on the autistic spectrum. At the time of inspection, 3 people were using the service.

The home supports adults in developing independence and maintaining connections with their local communities. Staff work to ensure residents have choices and dignity in their daily lives, with personalized support tailored to individual needs.

Source: CQC inspection report, 2 December 2023

Specialist Care

Learning disabilitiesMental healthPhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · IG1 3HH

Registered care categories

Learning disabilities; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 2 December 2023. Latest inspection date recorded: 16 October 2023.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Arlington House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Arlington House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Arlington House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Arlington House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees