Andrew Smith House - Nelson

Andrew Smith House in Nelson is a residential home supporting older people, younger adults, people with a physical disability, people living with dementia, and people with a learning disability. The CQC rated the home Good overall. Inspectors found staff understood and managed risks well, with enough skilled staff and regular training, though some improvements were needed in how medicines were recorded.

People and relatives said they felt safe and well cared for, with access to local shops and activities. Leaders were described as visible and supportive, fostering a culture of learning and continuous improvement. Some relatives felt more staff would help care routines run more smoothly.