Amber House

5 Dane Road, St Leonards On Sea, East Sussex, TN38 0QU

01424428774

Care Type

Residential Care

Inspection date

20 April 2021

Provider

PWS Care Ltd

Beds

7 beds

About Amber House

Amber House is a residential care home in East Sussex. Details of the CQC's most recent findings are set out below.

Amber House supports up to seven adults with Prader-Willi Syndrome, a rare genetic condition affecting physical health, learning, and behaviour. The five-storey home features communal areas and a large garden where residents can engage in activities matched to their interests. Staff complete risk assessments to enable people to participate safely in events of their choosing, promoting independence and control over daily life.

One relative reported, "[Person] has come on leaps and bounds since living here. They are always safe and well, and I have no concerns.

Staff demonstrate strong safeguarding knowledge and recognise signs of abuse or neglect, reporting concerns confidently and appropriately to external bodies when needed. Residents speak positively about the service and describe the management team as approachable. People feel confident raising concerns and are assured these will be listened to and acted upon.

Source: CQC inspection report, 13 May 2021

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · TN38 0QU

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 11 July 2019. Latest inspection date recorded: 20 April 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Amber House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Amber House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Amber House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Amber House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees