Alexandra Nursing Home - Poulton-le-Fylde

Alexandra Nursing Home in Poulton-le-Fylde supports up to 117 older people, including those living with dementia or a physical disability, across four separate communities. The CQC found the service required improvement overall. Inspectors identified breaches relating to staffing levels, safe management of medicines and care records, and weak governance systems that had not picked up or addressed these issues.

On a more positive note, the CQC found people were treated with kindness, dignity and respect, and staff knew how to raise safeguarding concerns. People were well supported with food, health needs and decision making, and many spoke positively about staff and the home's atmosphere, though staffing shortfalls sometimes affected the timeliness of care.