Agnes and Arthur

Agnes and Arthur provides personal care for up to 50 people, though nursing care is not available. At inspection, 35 people were living at the home with diverse needs including dementia, mental health conditions, sensory or physical disabilities, and older age.

Staff generally managed medicines safely and infection prevention measures were in place, though there were minor lapses with protective equipment during some tasks that were corrected immediately. Documentation had some gaps that inspectors identified, though these had not caused harm. The registered manager responded to feedback about record-keeping, and the building required some improvements with action already underway to address these issues.