Abbey House - Morden

455 Hillcross Avenue, Morden, Surrey, SM4 4BZ

02085425065

Care Type

Residential Care

Inspection date

2 August 2021

Provider

Ms Sivanithy Rajaratnam

Beds

12 beds

About Abbey House - Morden

Abbey House - Morden is a residential care home in Merton for people with mental health needs. Details from the most recent CQC inspection are set out below.

Abbey House – Morden is a care home for up to 12 people with mental health needs. At the time of inspection, 10 people were using the service. Inspectors received positive feedback from residents and their relatives about the care and support they received.

People told inspectors they felt safe living at the home. The provider carried out risk assessments to help keep residents safe and supported their wellbeing. Staff worked to understand individual needs and provided person-centred care.

Residents and relatives praised the supportive environment and quality of care provided at the home.

Source: CQC inspection report, 28 August 2021

Specialist Care

DementiaLearning disabilitiesMental healthOlder peopleSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · SM4 4BZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 August 2021. Latest inspection date recorded: 2 August 2021.

Safe: Good
Effective: Good
CaringPublished 29 May 2019: Good
Responsive: Good
Well-led: Good

Read Abbey House - Morden's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Abbey House - Morden, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Abbey House - Morden, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Abbey House - Morden's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees