Manor House Residential Home

This residential home accommodates up to 23 older people, with 21 residents at the time of inspection. While feedback from people and relatives was generally positive, inspectors found that staff did not always provide care that was dignified or respectful of people's needs. Poor care was observed, particularly during mealtimes, with instances where residents' dignity was not maintained.

The home faces several areas requiring improvement. Gaps were identified in staff training completion, and staff supervisions were not being conducted regularly. These shortcomings in staff development and oversight represent key concerns that the provider needs to address to ensure consistent, quality care for residents.