36a Birling Avenue

Rainham, Gillingham, Kent, ME8 7EY

Care Type

Residential Care

Inspection date

10 January 2018

Provider

Medway Council

Beds

7 beds

Rating history

GoodFeb 2016
GoodFeb 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Medway Council runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About 36a Birling Avenue

36a Birling Avenue is a residential care home in Medway providing respite stays for people with learning disabilities or autistic spectrum disorder. The findings below set out what the CQC found on its most recent inspection.

This residential care home provides respite care for up to seven people with learning disabilities or autistic spectrum disorder. The service offers short-term stays enabling families and carers to take planned breaks, with many people viewing their time at the home as a holiday themselves. Bedrooms are available across the ground and first floors, with upstairs rooms accessible to those who can use stairs independently, and a double bedroom available for people who wish to share accommodation.

Source: CQC inspection report, 27 February 2018

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · ME8 7EY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Caring for children; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 27 February 2018. Latest inspection date recorded: 10 January 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read 36a Birling Avenue's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 36a Birling Avenue, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 36a Birling Avenue, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 36a Birling Avenue's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees