3 Ferndale Close

3 Ferndale Close, Hagley, Stourbridge, West Midlands, DY9 0QA

07980145915

Care Type

Residential Care

Inspection date

30 May 2019

Provider

Inclusion Independence Limited

Beds

1 beds

About 3 Ferndale Close

3 Ferndale Close is a residential care home in Worcestershire, providing accommodation and personal care for a younger adult with learning disabilities, autism, or sensory or mental health needs. Full details of the Care Quality Commission's most recent findings are set out below.

The service provides accommodation and personal care for up to one younger adult with learning disabilities, autism, sensory or mental health needs. It operates from a residential town house across two floors with communal areas on each level. The home's approach centres on promoting independence, choice and community inclusion through person-centred care.

The resident reported feeling well supported by kind and caring staff who encouraged independence and active lifestyles. Staff adopted a positive risk-taking approach, enabling the person to make their own decisions and participate in age-appropriate activities rather than restricting them. Risks were identified and managed with the person's consent and agreement.

Social inclusion and independence were clear priorities in the care provided, with the resident actively involved in their local community.

Source: CQC inspection report, 14 June 2019

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 1 places — this is not a vacancy count
Registration checked: Registered · DY9 0QA

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 14 June 2019. Latest inspection date recorded: 30 May 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read 3 Ferndale Close's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 3 Ferndale Close, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 3 Ferndale Close, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 3 Ferndale Close's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees