Safeharbour (260 Hagley Road)

260 Hagley Road, Pedmore, Stourbridge, West Midlands, DY9 0RW

01562885018

Care Type

Residential Care

Inspection date

24 January 2020

Provider

Safeharbour West Midlands Limited

Beds

6 beds

Rating history

Requires ImprovementJan 2016
GoodDec 2016
InadequateJul 2019
Requires ImprovementJul 2019
GoodFeb 2020

Improved from Requires Improvement to Good in 2020. CQC has rated this home 5 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Safeharbour West Midlands Limited, which runs 3 care homes in England: 3 rated Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Safeharbour (260 Hagley Road)

Safeharbour is a residential care home on Hagley Road in Dudley, providing accommodation and support for a small number of people with learning disabilities. Details of the CQC's most recent inspection findings are set out below.

Safeharbour provides residential care and accommodation for up to four people with learning disabilities, with all four places occupied at the time of inspection. The service delivers person-centred support designed to enable people to live full, meaningful lives with control, choice, and independence. Staff focus on helping people develop new skills and become more independent, with support tailored to each individual's needs and preferences.

The home maintains a strong focus on safety, with the registered manager ensuring all staff receive safeguarding training to protect people from harm. People's outcomes reflect the service's commitment to promoting choice, control, independence, and inclusion in their daily lives.

Source: CQC inspection report, 21 February 2020

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · DY9 0RW

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 February 2020. Latest inspection date recorded: 24 January 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Safeharbour (260 Hagley Road)'s CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Safeharbour (260 Hagley Road), consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Safeharbour (260 Hagley Road), look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Safeharbour (260 Hagley Road)'s fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees