15 Manor Crescent

15 Manor Crescent, Byfleet, West Byfleet, Surrey, KT14 7EN

01932343799

Care Type

Residential Care

Inspection date

5 October 2021

Provider

Glenholme Specialist Healthcare (Southern Region) Ltd

Beds

4 beds

About 15 Manor Crescent

15 Manor Crescent is a residential care home in Surrey providing accommodation and personal care for people with learning disabilities. Further details on the Care Quality Commission's most recent findings are set out below.

The home provides accommodation and personal care for up to four people with learning disabilities, some of whom may also have physical disabilities. It is arranged on one level with four bedrooms and ensuite bathrooms, with four residents living there at the time of inspection. A sister home for people with learning disabilities operates next door under the same provider, with staff working flexibly between both locations.

Family members reported that their relatives felt safe in the home. Staff demonstrated a clear understanding of their safeguarding responsibilities and how to protect people from potential harm.

Source: CQC inspection report, 9 November 2021

Specialist Care

Learning disabilitiesPhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · KT14 7EN

Registered care categories

Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 November 2021. Latest inspection date recorded: 5 October 2021.

Safe: Good
EffectivePublished 8 August 2019: Good
CaringPublished 8 August 2019: Good
ResponsivePublished 8 August 2019: Good
Well-led: Good

Read 15 Manor Crescent's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 15 Manor Crescent, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 15 Manor Crescent, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 15 Manor Crescent's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees