135 Norman Road

135 Norman Road, London, E11 4RJ

02085390596

Care Type

Residential Care

Inspection date

20 July 2023

Provider

Jooma Care Homes Limited

Beds

3 beds

Rating history

GoodMay 2016
GoodJul 2017
GoodJan 2020
GoodAug 2023

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Jooma Care Homes Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About 135 Norman Road

135 Norman Road is a residential care home in Waltham Forest, supporting adults with learning disabilities, autism, and mental health needs. Details from the Care Quality Commission's most recent inspection are set out below.

Norman Road is a residential care home providing personal care and support for people with learning disabilities, autistic spectrum disorder, and mental health needs. The service accommodates people who require residential support alongside daily living assistance and community integration. Staff work to support residents' choices, dignity, and independence while facilitating access to local community activities and services.

The home focuses on enabling people with complex needs to live as independently as possible within a supportive environment.

Source: CQC inspection report, 3 August 2023

Specialist Care

Learning disabilitiesMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 3 places — this is not a vacancy count
Registration checked: Registered · E11 4RJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 August 2023. Latest inspection date recorded: 20 July 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read 135 Norman Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting 135 Norman Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 135 Norman Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 135 Norman Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees