About Queens House
Queens House is a care home for older people located in Kelso, in the Scottish Borders. Operated by Queens House (Kelso) Ltd, the home provides residential care across 32 beds. At its most recent Care Inspectorate inspection in March 2026, Queens House achieved an average grade of Good (4.4 out of 6), reflecting a strong standard of care and service delivery.
The home supports residents with a range of needs, including dementia, frailty, physical disability or illness, and palliative and end of life care. Queens House also accommodates residents living with hearing or visual impairments, making it a well-rounded option for older people with complex or varied care requirements.
Situated in the market town of Kelso, the home offers a welcoming environment for residents and their families. Its Good rating from the Care Inspectorate provides reassurance that care standards are being consistently met across the service.
Care Inspectorate Grades
Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).
Care & Support Provided
Location
Angraflat Road, Kelso, TD5 7NS
5 Questions to Ask on Your Visit
When visiting Queens House, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Queens House, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Helpful Guides
Have a question about this care home?
Ask in our Community Forum and get a real answer from someone who's been through it.
Share what's on your mindFind Out If Queens House Is Right for You
Start the conversation and request a callback from this home.
A free daily companion for someone with dementia
Shows the date, weather, family photos, and a daily question. Set up in 10 minutes.
More Care Homes
View all care homes in Scottish Borders →Browse Scotland
View all council areas in Scotland →Other Care Homes in Scottish Borders
Aberlour Options - Borders
Melrose
Bonchester Bridge Care Centre
Hawick, TD9 8JQ
24 beds
Braehead Cottage
Hawick
Brothers of Charity Services (Scotland) - Care Home Service
Melrose, TD6 9NW
7 beds
Buccleuch Care Centre
Hawick, TD9 0JF
51 beds
Care Visions - Whitehope Farmhouse
Selkirk