Brothers of Charity Services (Scotland) - Care Home Service
About Brothers of Charity Services (Scotland) - Care Home Service
Brothers of Charity Services (Scotland) Care Home Service is a specialist residential care home located in Melrose, in the Scottish Borders. Operated by Brothers of Charity Services (Scotland), the home provides dedicated support for up to 7 residents. At its most recent Care Inspectorate inspection in January 2026, the service received an average grade of Adequate, rated 3 out of 6 on the national grading scale.
The home specialises in supporting individuals with learning difficulties and autism spectrum disorders, alongside those living with physical disability or illness. The service also provides palliative and end of life care, ensuring compassionate support for residents and their families during this sensitive time.
With a small capacity of just 7 beds, the home is well placed to offer a personalised environment where residents can receive focused, individual attention tailored to their specific needs and circumstances.
Care Inspectorate Grades
Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).
Care & Support Provided
Location
Garden Villa, Gattonside, Melrose, TD6 9NW
5 Questions to Ask on Your Visit
When visiting Brothers of Charity Services (Scotland) - Care Home Service, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Brothers of Charity Services (Scotland) - Care Home Service, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
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