About Bonchester Bridge Care Centre
Bonchester Bridge Care Centre is a care home for older people located in Hawick, within the Scottish Borders. Operated by St Philips Care Limited, the home provides residential care across 24 beds. At its most recent Care Inspectorate inspection in June 2025, Bonchester Bridge Care Centre achieved an average grade of Good, rated 4 out of 6 on the Care Inspectorate's quality scale.
The home specialises in supporting older people living with dementia as well as those experiencing frailty, providing tailored care to meet the varying needs of its residents. The team works to deliver person-centred support in a comfortable and nurturing environment suited to the needs of an older adult population.
With 24 beds, Bonchester Bridge Care Centre offers a smaller, more intimate setting that can help residents feel at home while receiving the dedicated care and support they require.
Care Inspectorate Grades
Care homes in Scotland are graded on a 6-point scale (1-6) across five key questions. Grades range from Unsatisfactory (1) to Excellent (6).
Care & Support Provided
Location
Bonchester Bridge, Hawick, TD9 8JQ
5 Questions to Ask on Your Visit
When visiting Bonchester Bridge Care Centre, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Bonchester Bridge Care Centre, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
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